Terms & Conditions

Payment Policy

  • A deposit equal to at least the cost of the first night's tariff is required at the time of booking.

  • The remaining balance must be paid 14 days prior to arrival. A reminder will be sent via email.

Cancellation Policy

  • Cancellations made 14 days or more before the arrival date will incur a $25 administration fee.

  • Cancellations made within 14 days of arrival are non-refundable, and all payments will be forfeited.

Failure to Notify of Cancellation

  • If you do not notify Kalbarri Anchorage Holiday Village of your cancellation or fail to arrive on your scheduled arrival date, your reservation may be cancelled without refund.

Changes to Reservations

  • Booking changes are treated as cancellations and will incur a $25 administration fee.

  • Only one change per booking is permitted.

Check-In Information

  • Please use the entrance via Anchorage Lane to access reception on arrival.

Check-In / Check-Out Times

  • Caravan Sites: Check-in from 12:00 PM

  • Cabins: Check-in from 2:00 PM

  • All Guests: Check-out by 10:00 AM

  • Late Arrivals: If arriving after 5:30 PM, a site map with your name will be posted on the notice board at reception to assist with locating your site.

Early Departures

  • No refunds will be provided for early departures or shortened stays.

Cabin Cleaning Policy

  • Cabins must be left in the same clean and orderly condition as upon arrival.

  • A cleaning fee may apply if the cabin is not returned to this standard.

Guest Accounts

  • Balances held in guest accounts are valid for 24 months from the date of payment.

Pet Policy

  • Pets are only permitted on one side of the park — please advise us at the time of booking.

  • Pets are not allowed in cabins.

Caravan Length

  • When providing your caravan length, please include the drawbar (total overall length).

Tariffs

  • Tariffs are based on two people per accommodation or site.

  • Additional charges apply for extra guests:

    • Adults: 16 years and older

    • Children: 4 to 15 years

  • All tariffs listed are per night and include Goods and Services Tax (GST).

  • Tariffs and other information are subject to change without notice. Please confirm details at the time of booking.

  • Minimum stay requirements may apply during peak periods.

  • Linen and bedding may not be included. Linen hire is available with basic cabin bookings — please arrange prior to arrival.

  • Due to our location in Australia and environmental factors, the standard and availability of accommodation and facilities may vary.

Additional Holiday Park Information

Motorhome-Friendly Sites

  • Sites marked as Large Motorhome-Friendly can accommodate larger vehicles and trailers.

  • Due to limited availability, please confirm your vehicle’s requirements at the time of booking.

Sullage

  • Sullage (grey water removal) is available at all powered sites.

Park Reception Hours

  • Reception is open 7 days a week, from 8:30 AM to 5:30 PM.